Terms & Conditions

1. Acceptance of Terms

By accessing and using LDXORA Chat ("the Service"), a product by LDXORA, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

LDXORA Chat provides an AI chatbot creation platform for businesses. We reserve the right to modify or discontinue, temporarily or permanently, the Service with or without notice.

3. User Responsibilities & Acceptable Use

• You must provide accurate and complete registration and website URL information.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to embed chatbots only on authorized domains configured in your account security settings.
• You agree not to use the Service for any unlawful, abusive, or automated API spamming activities.

4. Payment, Billing & Refund Guarantee

Certain aspects of the Service are provided for a fee on a monthly or annual subscription basis. Payments are securely processed via Razorpay (UPI, Debit/Credit Cards, Net Banking). We provide a 7-Day Money-Back Guarantee for all new paid subscriptions as detailed in our Cancellation & Refund Policy. After the initial 7-day period, subscription fees are non-refundable except where explicitly required by law.

5. Limitation of Liability

LDXORA Chat shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

6. Governing Law & Jurisdiction

These Terms shall be governed by, interpreted, and construed in accordance with the laws of India. Any legal dispute, claim, or controversy arising under or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts in India.

7. Contact Information

Questions about the Terms of Service should be sent to us at support@ldxora.com.